Personal data protection
If you are our customer, newsletter subscriber, or website visitor, you entrust us with your personal data. We are responsible for their protection and security. Please familiarize yourself with our privacy protection practices, policies, and your rights related to the protection of your personal data.
I. Content and Purpose of the Document
This document contains information regarding the protection of personal data provided by visitors to the website www.koucingvpohybe.sk, clients, and individuals interested in our services (data subjects).
The purpose of this document is to inform you (data subjects) about your rights and to provide clear information about how we will handle personal data.
We value the trust you place in us when you provide your personal data, and we protect it according to Act No. 18/2018 Coll. on the protection of personal data, as well as Regulation (EU) 2016/679, i.e., the General Data Protection Regulation (GDPR), which has been effective since May 25, 2018.
The content of this document is as follows:
I. Content and Purpose of the Document
II. Controller of Personal Data
III. What Personal Data We Process and How We Obtain It
IV. Purposes of Processing Personal Data, Retention Period, and Legal Basis
V. Security and Protection of Personal Data
VI. Disclosure of Personal Data to Other Entities
VII. Information About Your Rights Regarding Personal Data Protection
VIII. Other Important Information for Exercising Your Rights
IX. Confidentiality
II. Data Controller
Natália Tíziková - Step by Step Coaching, ICO: 54583951, VAT: 1128156623, with a business address at Trnavská 1946/45, Košice, 04011, Slovakia
Registered in the trade register
(Hereinafter referred to as the "Controller")
Contact email: natalia.tizikova@gmail.com
Contact phone: +421 902 034 161
We process your personal data as the controller, meaning we determine how personal data will be processed, for what purpose, for how long, and we select potential processors who will assist us with the processing.
III. What Personal Data We Process and How We Obtain It
We process the data that you provide to us. Specifically, this typically involves providing data by filling out one of the forms on the website. The personal data is then entered into an electronic database, an application for preparing and sending emails. This ensures that you will only receive emails and electronic products (e-books, online courses, video courses) that you are interested in.
In addition to data entered in website forms, your data may also be provided when you interact with us in person, over the phone, by email, or through other communication means (such as SMS, Instagram messages, LinkedIn, Facebook Messenger, WhatsApp, Viber, etc.).
If we require your consent to process certain personal data for specific purposes, we will process that data only with your consent.
Personal data we process includes:
First name, last name, address, ICO, VAT number, tax ID (if ordering as a business), email, phone number, IP address, cookies, information about ordered and purchased products and services.
Cookies
While browsing our website, we also record your IP address, how long you stay on the site, and where you came from. We use cookies to measure website traffic and adjust the website display according to your preferences, which we consider a legitimate interest of the controller as we believe it helps us provide better services to you.
Cookies for targeted advertising will only be processed based on your consent. Our website can be browsed in a mode that does not allow the collection of personal data. You can disable cookies on your computer.
IV. Purposes of Processing Personal Data, Retention Period, and Legal Basis (Legal Basis for Processing)
A. Processing Personal Data for Contract Conclusion and Fulfillment of Contractual Obligations
To conclude a contract with you and deliver the products or services you ordered and to communicate with you regarding that, we process the following personal data: first name, last name, address, ICO, VAT number, tax ID (if ordering as a business), email, information about ordered and purchased products and services.
The legal basis for processing this data is the performance of contractual obligations from the contract concluded between us. This does not necessarily have to be a contract in a traditional paper form with a handwritten signature. Typically, it will be a contract concluded by filling out and submitting an order form on the website and confirming that order.
We process personal data for the purpose of concluding and fulfilling the contract for the duration of the contractual relationship between us. After the end of the contractual relationship, some data will be retained to fulfill legal obligations or for legitimate interest purposes, as described in the following sections of this document.
B. Processing Personal Data for Fulfillment of Accounting, Tax, and Other Legal Obligations
To comply with legal obligations, particularly in accounting, tax law, and archival law, we process the following data: first name, last name, address, ICO, VAT number, tax ID, and details about purchased products/services (i.e., data listed on invoices). Our obligations stem primarily from the following legal regulations: Act No. 431/2002 Coll. on Accounting, Act No. 595/2003 Coll. on Income Tax, Act No. 40/1964 Coll. Civil Code, Act No. 513/1991 Coll. Commercial Code.
The duration for which data is processed is determined by the legal regulations requiring their processing.
C. Processing Personal Data for the Purposes of Our Legitimate Interests
Legitimate interests may cover a range of situations. Therefore, we inform you of the legitimate interests for which we process personal data:
Legitimate interest is the protection and demonstration of our rights and legal claims, particularly from concluded contracts or damages caused. We process personal data for these purposes for 4 years after the termination of the contractual cooperation or our last contact if no contract was concluded. This period is set considering the statute of limitations for claims and the possibility that we may not learn of a claim immediately after it is made by the other party. For these purposes, we retain data from contracts and our mutual communication.
Legitimate interest is also direct marketing, i.e., informing about various news, promotions, products, or other business-related facts. We may process your personal data for the purpose of providing information about products or services that may interest you. If a contractual relationship has been established between us, we may contact you via email or SMS with information about products and services similar to those that were the subject of our previous sale or sales negotiations, unless you have previously objected to such use of your data. We will not share your personal data with third parties for marketing purposes without your prior express consent. For sending commercial communications, we will process the following personal data of our clients: first name, last name, address, email. You can always easily stop receiving commercial communications by clicking the unsubscribe link in the email. If we were to use postal mail or phone calls or other communication apps like Instagram, LinkedIn, Messenger, WhatsApp, Viber to send offers or information, we will respect your wish if you inform us that you do not want further contact. For direct marketing purposes, we will process your personal data for 5 years after your last purchase or interest in purchasing our services or products.
To offer tailored products and services and send you only relevant offers and information, we categorize our contact and personal data into several lists. For example, if you request to receive information about our news, your email contact will automatically be added to the "newsletter" database. Similarly, when you send us an order through the website, your contact will be added to the "ordered" list, and once paid, to the "paid" list, at which point the system will automatically send you the ordered electronic product. Part of this automated processing serves to fulfill our contractual obligations, while another part is used for regular marketing (i.e., legitimate interest). If this "sorting" of data were done on a large scale or very specialized, it could only be done with your consent (which you can withdraw at any time, as explained in a later section of this document).
D. Processing Personal Data Based on Your Consent for Marketing Purposes
If you are not yet our client, we will only send you offers for services and products, information about new articles, and similar communications if you give us your consent (by clicking a button on a web form or on a corresponding link in an email).
We process (publish for the purpose of presenting our services and products) data from your references (or data expressed, if the reference takes the form of a call or video), as well as photos and videos from live events we organize, only with your consent.
Before you give us your consent, we will always inform you about what data and for what specific purpose the consent will apply. If not expressly stated otherwise for a particular consent, it is granted for 5 years.
You can withdraw your consent at any time. If we process your personal data based on another legal basis (see sections A to C above), we will continue processing the personal data for these specific purposes even after the withdrawal of your consent, as consent is not required for these purposes.
V. Security and Protection of Personal Data
We protect personal data to the greatest extent possible using modern technologies that match the level of technological development. We protect it as if it were our own. We have implemented and maintain all possible (currently mostly technical and organizational) measures to prevent misuse, damage, or destruction of your personal data.
VI. Disclosure of Personal Data to Other Parties (Data Recipients)
To ensure the fulfillment of some of our contracts or legal obligations, we are assisted by other parties who act as processors. These include our cooperating accountant, administrative assistance, data storage providers, operators of marketing tools and software applications, and in the case of goods shipment, the contracted courier. We enter into written agreements with the processors that specify their obligations regarding personal data protection to ensure that your data remains secure.
Personal data may be shared with government authorities and/or law enforcement agencies when required by applicable legal regulations or when necessary to protect our legitimate interests (including legitimate interests of third parties) in accordance with applicable laws.
Currently, to ensure specific processing operations that we cannot handle by ourselves, we use the services and applications of processors who can better protect the data than we can and specialize in the given processing.
It is possible that we may decide in the future to use additional applications or processors to facilitate and improve processing. However, we promise that in such cases, we will impose at least the same security and quality standards on the processors as we do on ourselves.
VII. Information About Your Additional Rights Regarding Personal Data Protection
A. Right of Access to Personal Data
This is the right to obtain confirmation as to whether we are processing your personal data, and if so, the right to access this data and information about its processing.
B. Right to Rectify Personal Data
This is the right to have any inaccurate personal data related to you corrected without undue delay. Considering the purpose of processing, you have the right to complete any incomplete personal data by providing a supplementary statement (where you provide the full data).
C. Right to Erasure of Personal Data (Right to be Forgotten)
In cases stipulated by law or GDPR, you have the right to request that we erase your personal data without undue delay (reasons for this are specified in Article 17 of the GDPR, including exceptions when erasure will not occur).
D. Right to Restriction of Processing
In cases specified in Article 18 of GDPR, you have the right to request that we restrict the processing of your personal data.
E. Right to Data Portability
Under the conditions stipulated in Article 20 of GDPR, you have the right to obtain your personal data and transfer it to another controller. If technically feasible, you have the right to request that the data be directly transferred to another controller.
F. Right to Object to Processing
In cases where we process personal data for legitimate interests, you have the right to object to such processing, and we will no longer process your data unless our legitimate interest outweighs your interests or rights and freedoms. If the legitimate interest is direct marketing, raising an objection will always result in the cessation of processing for direct marketing purposes.
G. Right to Lodge a Complaint with the Supervisory Authority
If you believe that your rights related to personal data protection are being violated, you have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic, located at Námestie 1. mája 18, 811 06 Bratislava, Slovakia, tel. number: +421 /2/ 3231 3214; email: statny.dozor@pdp.gov.sk. Further information about the office and personal data protection can be found directly on the office's website: https://dataprotection.gov.sk/uoou/.
VIII. Additional Important Information for Exercising Your Rights
If you have any further questions regarding the processing of your personal data by us, you can contact us via email at natalia.tizikova@gmail.com. By sending a message to this email or submitting a written request to our address provided at the beginning of this document, you can also directly exercise the rights mentioned in Article VI. We would like to inform you that, for the purpose of verifying that the request is indeed made by you, we may contact you and verify your identity and request in a reasonable manner. The same applies to any phone or similar communication.
IX. Confidentiality
We assure you that our employees and collaborators who process your personal data are obliged to maintain confidentiality regarding personal data and security measures, the disclosure of which would compromise the security of your personal data. This confidentiality obligation continues even after the termination of contractual relationships with us. Without your consent, your personal data will not be disclosed to any other third parties.
The current version of this document can always be found on the website www.koucingvpohybe.sk.
This version is effective from April 15, 2025.